PRIVACY POLICY

01 1. Introduction

At Lokaal India ("Lokaal", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines the types of information we collect, the lawful bases upon which we process it, how we safeguard your data, and your choices and rights regarding your personal information.

By accessing or using our website at https://lokaalindia.in or any related Lokaal India ecosystem platforms, services, and web applications, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

02 2. Who We Are

Lokaal India is an integrated digital marketing agency, creator campaign platform, sponsorship acquisition network, event marketing service, and technology platform provider based in Jaipur, Rajasthan, India.

We operate specialized platforms and digital experiences connecting brand marketers, content creators, event organizers, commercial sponsors, and job applicants across India.

03 3. Scope of Policy

This Privacy Policy applies to all users, visitors, creators, brand managers, event organizers, and applicants interacting with the public Lokaal India ecosystem, including:

• https://lokaalindia.in (Main Agency & Corporate Website)
• https://creators.lokaalindia.in (Creator Marketing & Campaign Platform)
• https://digitalmarketing.lokaalindia.in (Digital & Performance Marketing Portal)
• https://eventmarketing.lokaalindia.in (Event Production & Growth Network)
• https://sponsorship.lokaalindia.in (Sponsorship Acquisition Platform)
• https://careers.lokaalindia.in (Careers & Talent Recruitment Portal)

Note: Internal administrative systems, private CRM workflows, and non-public management portals are restricted operational tools and are not promoted as public consumer services.

04 4. Information We Collect

We collect information directly provided by you, information gathered automatically during website navigation, and information received from third-party authentication services.

This includes:

• Contact & Identification Data: Full name, email address, phone number, WhatsApp contact details, city, and state.
• Commercial Data: Company name, brand requirements, campaign budgets, and marketing inquiry details.
• Authentication Data: User account identifiers and profile metadata provided through authentication providers (such as Google Sign-In).

05 5. Information Received Through Google Sign-In

Google Scopes & Data Received:

• Full Name: To personalize your account and display your profile across dashboards.
• Email Address: To verify your account, send campaign notifications, and establish secure login credentials.
• Profile Picture URL (Avatar): To display your user avatar within creator or client account dashboards.
• Google Account Identifier (ID): To securely associate your unique authentication identity with your Lokaal India profile.

Purposes of Google Authentication Data:

• Authenticating user identity and providing single sign-on access to Lokaal India creator/brand portals.
• Creating and linking your official user profile within the Lokaal India ecosystem.
• Securing platform accounts and preventing duplicate or unauthorized account creation.
• Delivering verified campaign opportunities, project status alerts, and dashboard features.

06 6. Creator Information & Public Visibility

For content creators, influencers, and UGC artists registering on creators.lokaalindia.in:

Public Creator Profile Data:

To facilitate brand campaigns and creator discovery, the platform may publicly display creator profile elements that you voluntarily submit or approve, such as:

• Creator display name / stage name
• Public profile avatar / media kit image
• Instagram username / social media handles
• Public follower counts, engagement averages, and niche categories
• Primary city and state
• Public portfolio links, sample reels, and commercial rates

Private Creator Information:

The following sensitive details remain private and are NEVER published publicly without your explicit consent:

• Personal email address and mobile phone / WhatsApp number
• Unique authentication user ID
• Bank account details, UPI IDs, and payout payment records
• Internal CRM evaluation notes and verification documents

Creator public visibility is subject to account verification, creator consent, and active platform status.

07 7. Brand / Business Information & Intermediary Role

When a business or brand submits campaign requirements or selects a creator through Lokaal India:

• We collect company details, brand brief specifications, target audience goals, and estimated budget ranges.
• Agency Intermediary Role: Lokaal India operates as a campaign coordinator, marketing agency, and communication intermediary. Shortlisting or selecting a creator does not automatically grant direct access to private contact details. All initial communication, commercial negotiation, and brief confirmations are managed through Lokaal India to protect both creator and brand privacy.

08 8. Event Organizer & Sponsorship Information

For event organizers submitting proposal listings on sponsorship.lokaalindia.in or eventmarketing.lokaalindia.in:

• We collect event title, category, venue city, expected attendee count, sponsorship tier decks, and organizer contact profiles.
• Event details published for sponsorship acquisition are vetted to ensure legitimacy before being presented to brand sponsors.

09 9. Careers / Applicant Information

For job seekers applying through careers.lokaalindia.in:

• We collect resume/CV files, portfolio links, current location, work experience history, expected compensation, and cover letters.
• Applicant data is strictly utilized by Lokaal India HR and recruitment managers for evaluating job candidacy and is never shared externally for marketing purposes.

10 10. Technical & Usage Information

When you visit our websites, our servers automatically record standard device log data, including your IP address, browser type, operating system, referring URL, pages viewed, time spent, and error diagnostic logs. This data is used solely for network security, troubleshooting, and platform performance optimization.

11 11. Cookies and Similar Technologies

Lokaal India uses essential cookies, session storage, and analytical technologies to keep you signed in, remember your preferences, measure campaign traffic, and secure platform interfaces.

For comprehensive details on cookie classifications and browser management, please review our Cookie Policy.

12 12. How We Use Information

Lokaal India processes your personal information for the following business purposes:

• Providing, operating, and maintaining our agency services and digital web platforms.
• Connecting brands with suitable creators and sponsorship opportunities.
• Processing service inquiries, campaign briefs, and partnership requests.
• Managing user accounts, authenticating logins, and verifying user identity.
• Delivering customer support, project updates, and operational communications.
• Protecting platform integrity, preventing fraud, and enforcing terms of service.

13 13. Legal & Business Purposes

We process personal data based on legitimate business interests (operating an agency and creator network), performance of contracts (fulfilling campaign agreements and agency proposals), compliance with applicable legal obligations, and user consent where explicitly requested.

14 14. Communication and Notifications

We may send you essential operational communications regarding your account, campaign applications, brief approvals, invoice status, or security updates via email or WhatsApp. These transactional notifications are required for service delivery.

15 15. Marketing Communications

With your consent, we may send periodic agency newsletters, industry insights, or campaign opportunity digests. You can opt out of promotional emails at any time by clicking the "Unsubscribe" link in any marketing email or contacting us directly at hello@lokaalindia.in.

16 16. Web Push Notifications

Lokaal India web applications offer optional browser and Progressive Web App (PWA) push notifications for real-time alerts such as:

• New creator campaign invitations & opportunity matches
• Campaign application status updates & approvals
• Critical account security alerts

Permission is entirely optional. Browser push notification permissions are explicitly requested via your web browser. You may enable or disable push notification permissions at any time through your browser or device settings. Enabling notification permissions is not mandatory for using general website services.

17 17. Service Providers

We partner with trusted third-party service providers to assist in platform operation, hosting, database management, email delivery, and technical maintenance. These providers are bound by strict contractual confidentiality and security commitments and process data strictly under our instructions.

18 18. Payment Providers

Commercial payments and billing transactions are processed through authorized PCI-DSS compliant payment gateways (such as Razorpay). Lokaal India does not store full credit card, debit card, or banking credentials on its primary servers.

19 19. Data Sharing & Non-Sale Policy

Personal data is shared only where reasonably necessary with:

• Infrastructure & Hosting Providers: Secure cloud hosting, database platforms (e.g. Supabase, Vercel), and CDN networks.
• Authentication Services: Provider services (e.g., Google OAuth) to verify login access.
• Transactional Communication Networks: Verified email and WhatsApp messaging providers.
• Legal & Regulatory Authorities: Government bodies or law enforcement agencies when strictly required by applicable Indian law or valid legal order.

20 20. Data Retention Policy

We retain personal information for as long as reasonably necessary to fulfill the operational purposes described in this policy, including account administration, ongoing campaign execution, dispute resolution, tax compliance, and legal audit requirements.

Upon account deletion or valid deletion request, personal data is deleted or anonymized, except where residual copies remain in secure encrypted backups for a limited period (not exceeding 90 days) until routine system overwrite, or where retention is mandated by law.

21 21. Data Security & Storage

We employ industry-standard technical and organizational security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. Measures include HTTPS encryption in transit, encrypted database storage, role-based access control, and periodic vulnerability reviews.

22 22. User Rights & Access Controls

Under applicable Indian data protection guidelines and platform policies, users have the right to:

• Access: Request confirmation and access to personal information held by Lokaal India.
• Correction: Request updates or corrections to inaccurate profile details.
• Deletion: Request erasure of eligible personal records.
• Opt-Out: Withdraw consent for marketing communications or web push notifications.

23 23. Account / Data Deletion Workflow

Users may request account and personal data deletion at any time by following our step-by-step procedure detailed on our dedicated page:

Note: Account deletion does not automatically cancel pre-existing commercial obligations, confirmed campaigns, pending invoices, or legally required transaction records.

24 24. Children's Privacy

Lokaal India services and platforms are intended for individuals who are at least 18 years of age or the legal age of majority in their jurisdiction. We do not knowingly collect personal information from minors under 18 without verified parental or legal guardian consent. If we learn that a minor has provided personal information without appropriate authorization, we will promptly delete such data.

25 25. External Links

Our websites may contain links to external third-party websites, social media channels, or partner portals. Lokaal India is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party website they visit.

26 26. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in platform features, operational practices, or legal requirements. Updated versions will be published on this page with a revised "Last Updated" date. Material changes will be highlighted on our homepage or communicated to registered users via email.

27 27. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our team at: